Compliance & Customer Satisfaction
Quality Control
Northwest Rubber Extruders is committed to consistently meeting or exceeding our customers’ requirements for products and services. We ensure quality every step of the way by implementing quality management processes for everything from document and record control, to manufacturing and shipping. We also hold three industry certifications for the manufacturing of extruded and molded products for a range of industries including aerospace and automotive.
Our quality control laboratory is staffed and equipped for complete quality conformance testing along with research and development to support our customers’ needs. As recommended by the American Society of Automotive Engineers (SAE), we utilize the American Standard Test Methods (ASTM) for quality testing of all our extrusions and molded products. Additional testing resources are available upon request.
Learn more about our quality control processes and standards by reading about our testing capabilities. If you have additional questions, please contact us for more information.
Quality Certifications
Quality is more than a statement; it’s the way we execute every project from order placement to final product delivery. Northwest Rubber Extruders is registered to ISO 9001, AS 9100, and IATF 16949 standards to help ensure our customers receive quality service and products.
Certified
ISO 9001
Quality management system requirements for consistently providing products that meet customer, statutory, and regulatory requirements.
Certified
AS 9100
Aerospace organizations that design, develop and/or produce products for the aerospace industry — built on SAE quality management requirements.
Certified
IATF 16949
Automotive industry quality management — best practices for customer satisfaction and preventative measures during manufacture of customer-specified parts.
Customer-Focused Quality Assurance Policy
Our quality management team is customer focused and committed to enhancing customer satisfaction by ensuring all customer requirements are determined, implemented, and communicated throughout the organization. We measure product conformity and on-time delivery performance on a regular basis and use our metrics to make improvements as needed.
At Northwest Rubber Extruders, it’s our mission to exceed customer expectations by providing unsurpassed customer service with quality parts at cost-effective prices. As part of our quality assurance policy, we identified our core processes, support processes, sub-processes and outsourced processes, as well as how information flows to and from our customers.
Key Areas of Our Quality Assurance Policy
Management Commitment
for the development and implementation of the quality management system and continuous improvement of its effectiveness.
Resource Management
for allocating adequate resources and personnel with the education, trained skills, and experience to ensure that verification activities can be handled in a thorough and effective manner.
Product Realization
to ensure that all production activities are planned and defined before initiating the order and are carried out under controlled conditions.
Measurement, Analysis & Improvement
to ensure conformity and continual improvement of the effectiveness of the quality management system.
Delivering Quality Products and Services
Our goal is to deliver high quality extrusions, moldings and other rubber products that exceed your expectations. All products are manufactured in compliance with industry standards and we offer quality conformance testing in our laboratory.
Contact Northwest Rubber Extruders for additional product and process information or request a quote.